Data Security

Privacy Policy

We respect your privacy and are committed to safeguarding your personal data.

Last Updated: October 14, 2026

This privacy policy describes how 4K Live IPTV USA collects, uses, and protects personal information when you browse our site or communicate with our support reps on WhatsApp.

1. Information We Collect

We use the details you share with support to provide your subscription and help with setup. Website analytics is optional:

Inquiry Details: Name, email address, and device type you voluntarily share with us when requesting setup or support.
WhatsApp Chat Logs: Text messages, device configurations, and billing verification details shared with our support operators.
Hardware Information: Device MAC address. Some media player apps require MAC address whitelisting to link your streaming playlist to your TV screen.
Optional Website Analytics: If you allow analytics, Google Analytics measures page visits, referring sites, device and browser categories, and WhatsApp button clicks. A button event may include its location and the selected plan. These website events do not include WhatsApp message text, contact-form details, account credentials, or payment details. A button click does not tell us whether you sent a message.

2. How We Use Information

Your details are processed strictly to fulfill service deliverables and improve system performance:

To configure your streaming login (username, password, and server URL) and set up active lines.
To send renewal updates or technical warnings on WhatsApp.
To troubleshoot streaming buffering reports.
With your permission, to understand website traffic and where visitors choose to open WhatsApp. Analytics uses pseudonymous identifiers; it does not identify the people behind individual WhatsApp conversations.

3. Data Protection and Billing Security

We implement industry-standard security protocols to prevent unauthorized access or leakage of details. Furthermore:

No Payment Data Storage: We do not ask for or store credit/debit card numbers directly. All transactions are routed through third-party secure processing gateways.
No Account Sharing: Whitelisted MAC addresses and login credentials are encrypted on server panels.

4. Cookies Policy

We save your analytics choice in your browser. Google Analytics is loaded only after you choose Allow analytics; it then uses analytics cookies to measure visits and distinguish new and returning browsers. Choose No thanks to keep analytics off. You can change your choice using Analytics settings in the footer. Turning analytics off stops further collection on this site and removes its Google Analytics cookies. Clearing cookies does not delete information already collected by Google.

Declining analytics does not affect prices, site navigation, or WhatsApp support. If your browser cannot save your preference, the choice applies to the current page and may be requested again.

5. Third-Party Sharing

We do not sell your contact information. Subscription details may be shared with the server administrators who configure your connection. If you allow website analytics, Google processes the website measurement data described above. Our analytics configuration disables advertising personalization signals and does not send WhatsApp message text or your contact details as event parameters. See Google's privacy policy.

Opening a WhatsApp link takes you to a separate service. Messages you choose to send there are handled by WhatsApp and our support team under their applicable policies. See WhatsApp's privacy policy.